Maintenance Request
Inform Us of a Maintenance Issue
Maintenance Info
To report a maintenance concern, please submit a maintenance request via your tenant portal. Our team will review your request and schedule service as soon as possible.
Emergency Situations
If your request is urgent and requires immediate attention, call us at 360.574.0210. For life-threatening emergencies, dial 911 immediately.
Tenant Responsibility
Please note that any damage or repairs resulting from negligence or misuse are the tenant's responsibility. In such cases, the cost of labor and materials will be billed to you accordingly. This includes plumbing issues caused by improper use.
Vendor Access Policy
If you do not authorize key release to our service vendor, you must be present to provide access to the property at the scheduled time.